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Senior Team Bios

Linda Duke
Principal & CEO

Linda Duke started Duke Marketing in 1987 specializing in multi-unit and franchise organizations. Ms. Duke has negotiated media in foreign markets, nationally and on a regional and local level. She has developed new brands, completed corporate positioning plans, created advertising strategies, produced local store marketing programs and grand openings for numerous multi-unit organizations.

Some of Linda Duke's career highlights include:

  • Vice President of Sales & Marketing at HQ Business Centers, a 186 unit, $250 million, global franchise network of executive business suites. Produced sales collateral for seventeen countries in seven different languages. Managed staff of 16.

  • Vice President of Marketing and Advertising, McKesson Corporation, a Fortune 100 Company. Managed all marketing aspects of 5,400 Valu-Rite Pharmacies and 850 HealthMart Pharmacies in the United States with a staff of 12.

  • Ms. Duke is asked frequently to speak at industry and client conferences. She is a contributing writer for Franchise Times, QSR Magazine, the California Restaurant Association Bulletin, Restaurant Hospitality, and other industry trade and business publications.

  • Duke Marketing has consulted with 13 of the top 400 Restaurant Chains in the United States.

  • Ms. Duke has built relationships with the media, and manages public relations and media relations for clients worldwide. She has landed TV news segments on CNN, CNBC, FOX News, Travel Channel, numerous segments on the Food Network and local television stations across the country. Ms. Duke also manages investor relations for publicly-held companies and is an expert in crisis communications.

  • Ms. Duke holds a Bachelor of Science degree in Marketing, a Bachelor of Arts Degree in Advertising and an Executive MBA in Integrated Marketing Communications from one of the top 10 executive MBA programs in the country at Kellogg Graduate School of Management, Northwestern University, Evanston, IL.

  • Ms. Duke is an adjunct professor at Golden Gate University in San Francisco where she has taught Advertising Strategy to the MBA students. She guest lectures at various colleges and universities including Sonoma State University and San Diego State University.

Besides Ms. Duke's clients, she has spent many hours providing her consulting expertise to non-profit organizations. "I believe it is important to give back to the community and provide assistance for those organizations that I feel strongly about," says Duke. Duke Marketing has provided pro bono work for two non profit organizations (Lifehouse, previously MARC, and Zero Breast Cancer, previously, Marin Breast Cancer Watch), with new names, developed their new brands and managed the launch in conjunction with Landor, the world's leading branding firm.

Michael Fagen
Chief Operating Officer

With over 30 years of experience in sales, management, training, operations and finance, Michael runs the day-to-day business of Duke Marketing. His extensive background plus course materials he created are implemented with many of Duke Marketing’s clients. “Even the best marketing will have limited effectiveness unless the company integrates it into every level of the organization,” stated Michael Fagen. “Client relations not only keeps you in business, it is paramount for success. One of our objectives is to relate marketing to sales and to client service, creating continuity, making a consistent and effective total campaign.”

“The reason I joined Duke Marketing is the enthusiasm and spirit that drives this company,” says Michael. “I have not been involved with a company that offers such a package of total solutions.”

One of Michael’s greatest pleasures is teaching and motivating people, to watch them grow, and to see them realize their potential. Combining those skills with his ability to run organizations and manage finance makes him a perfect fit for Duke Marketing.

“We are thrilled to have such a seasoned professional that enables us to provide our clients with top notch sales and training expertise,” said Linda Duke, Principal and CEO of Duke Marketing. “Michael’s organizational skills and motivational techniques makes him perfect to run my organization so I can really roll my sleeves up and work with my clients.”

Linda Duke, Principal & CEO

Michael Fagen, Chief Operating Officer

Lisa Latour,
Senior Account and Marketing Manager

Janet Berge, Creative Director

Laura McKee, Marketing Associate & Copy Writer

 

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